Frequently asked questions

Everything you need to know about measuring, quotes, fitting and aftercare. Can’t find your answer? Call us 7 days a week.

Why should I choose Supreme Carpets?

We are a family-run flooring business with a strong reputation for quality workmanship, honest advice and attention to detail. We’re rated 5.0 from 122 Google reviews, and our clients trust us for reliable carpet and flooring installation right across London.

What areas do you cover?

We’re based at our W2 showroom on Bourne Terrace and fit carpets and flooring right across London, for homeowners, landlords and commercial clients. If you’re not sure whether we cover your area, give us a call.

How far in advance should I book carpet or flooring installation?

Availability can vary depending on demand, so we recommend booking as early as possible, especially for larger projects or high-end flooring installations.

Do you work with landlords, letting agents and commercial clients?

Yes, we regularly carry out carpet and flooring work for landlords, letting agents, property managers and commercial clients, including ongoing maintenance and contract projects.

What happens once I accept the quote?

Once your quote is approved, we arrange the fitting date, organise materials if required, and complete the carpet or flooring installation to a high standard, carrying out final checks to ensure everything is finished correctly.

Do you supply and fit carpets and flooring?

Yes, we provide a full supply and fit service for carpets, vinyl flooring, luxury vinyl tile (LVT) and other flooring solutions. We also offer professional carpet and flooring fitting if you already have materials. Our experienced team will advise on the most suitable flooring for your property, lifestyle and budget.

Do you offer free measurements and quotes for flooring?

Yes, we offer free, no-obligation measurements and quotes for all carpet and flooring projects. Accurate measurements allow us to provide clear and transparent pricing with no hidden costs.

How can I get a carpet or flooring quote?

You can request a quote through our instant online quote form, contact us by phone or email, or visit our showroom. Providing details such as room size, flooring type and property use helps us give a more accurate quotation.

How long does carpet or flooring installation take?

Most residential carpet and flooring installations are completed within one to two days, depending on the size of the area and the flooring type. Larger or more detailed projects, including commercial flooring, may take longer and will be scheduled accordingly.

Do I need to prepare my property before flooring installation?

We recommend clearing smaller items from the area before installation. If there is large furniture or access restrictions, please let us know in advance so we can plan the fitting efficiently.

What types of flooring do you specialise in?

We specialise in carpet fitting, luxury vinyl tile installation, vinyl flooring and commercial flooring solutions. Our work ranges from residential homes to high-end apartments and commercial properties throughout London.

Are you insured carpet and flooring fitters?

Yes, we are fully insured carpet and flooring contractors, giving our customers peace of mind throughout the installation process.

Can I see examples of your previous carpet and flooring work?

Yes, you can view recent carpet and flooring projects on our website or visit our showroom to see samples and discuss your requirements in person.

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